Friday, 12 December 2008

New API feature

We have recently responded to a customer request by adding an API which allows customer to update an sms contact using a simple web request. This means that customers can automate the changing of their primary on call number as part of their standard operations procedures.

Using a standard URL customers can now quickly update their mobile number without having to use the control panel. This could be acheived by a simple browser bookmark or using a command line program such as wget as part of a script.

Contact support for more details.

Friday, 28 November 2008

VAT Rate Change

Gordon Brown has seen fit to cause the whole country extra work just before christmas. Not sure it will achieve much except a lot of confusion and extra work for retailers, accountants and IT departments alike.

IpPatrol's systems have been updated and will automatically charge the new 15% rate as from the 1st December 2008. Not sure why he choose the 1st January 2010 as a date to switch back. New year's day doesn't seem the best day to choose!

Monday, 20 October 2008

New monitoring locations in Europe

October 2008

We are pleased to announce an extension to our monitoring network.

We have added five new monitoring locations in mainland Europe. You can now choose from Amsterdam, Copenhagen, Frankfurt, Marseille and Milan as well as from our existing monitoring points in the UK, USA, Asia and Australia.

If you would like to make use of our new monitoring points please get in touch with support and we will enable the new locations on your control panel.

You can choose from one of four monitoring locations when configuring a monitor.

UK - Stratford, Manchester, Nottingham, Slough, Hull
USA/Canada - St. Louis, Freemont, Fort Lauderdale, Long Island, Montreal
Asia/Australia - Singapore, Brisbane, Hong Kong, Tokyo, Perth
Mainland Europe - Amsterdam, Copenhagen, Frankfurt, Marseille and Milan

We are planning to implement a 'worldwide' monitoring option which will monitor your servers from a selection of our existing monitoring locations.

Thursday, 14 August 2008

Company Name and Address changed

We have recently moved office and changed our company name to reflect our brand.

Our new details are:-

ipPatrol Limited
Brough Business Centre
Skillings Lane
Brough
HU15 1EN
United Kingdom

Tel. 0800 567 7357
Fax 0870 199 1208

Please update any details you have on file with the new details. All payments formerly paid to Digital Contracts Ltd or our trading name Server Monitoring should in the future be paid to ipPatrol Ltd.

Wednesday, 16 July 2008

American Express Payments

We now accept American Express payments in USD.

Previously we could only accept such payments in GBP which caused some problems for customers located in the USA.

Tuesday, 8 July 2008

Rolling 12 Month Availability Report

We have added a new report to the control panel. The new report shows a rolling 12 month period availability report for all your monitors. The data is updated each day and the information provided can be easily cut and pasted into spreadsheets such as Excel to create management reports.

(For excel simply highlight the text of the report, use cut, then in excel use paste special and select the text option).

HTTP Redirection

We have increased the number of redirects our monitoring system will follow when monitoring a web site. Previously our monitoring software would only visit a page and follow one redirection. It seems to be increasingly common practice to use multiple redirects and we have therefore upgraded our software to allow our monitor to follow up to ten redirects when monitoring a web page.

HTTP Authentication

May 2008

We now support Digest and NTLM authentication methods in addition to BASIC authentication. If you want to monitor a password protected web page using any of these methods all you have to do is enter a suitable username and password in the monitor configuration and our monitors will automatically login, read the web page and optionally check the content.

Asia & Australia monitoring locations online

April 2008

We are pleased to announce an extension to our monitoring network.

A number of customers have asked us if we could have a presence in Asia. We have responded to those requests by adding monitoring points in the following locations.

Singapore (Asia)
Brisbane (Australia)
Hong Kong (Asia)
Tokyo (Asia)
Perth (Australia)

If you would like to make use of our new Asia/Australia monitoring network please get in touch with support and we will enable the new locations on your control panel.

You can choose from one of three monitoring locations when configuring a monitor.

UK - Stratford, Manchester, Nottingham, Slough, Hull
USA/Canada - St. Louis, Freemont, Fort Lauderdale, Long Island, Montreal
Asia/Australia - Singapore, Brisbane, Hong Kong, Tokyo, Perth

We are planning to implement additional monitoring points in mainland Europe later this year and then to provide a 'worldwide' monitoring option which will monitor your servers from a selection of our existing monitoring locations.